Rest easy Matey - Hot Tub Pirate guarantees your satisfaction, always! 

It is our pleasure to supply you with top quality products, speedy delivery and Customer Service that goes above and beyond whenever possible.

Unlike other less civilized bands of Pirates, we are dedicated to you and your family’s recreational enjoyment…we really want you be happy and enjoy the items you receive from us as well as your entire shopping experience.

In the unlikely event that any items in your order are damaged in any way during shipment or don’t appear to be exactly what you were expecting, please contact us directly so that we can be sure to remedy any pesky issues for you immediately.

Email all return related inquiries to and we will get back to you right away. (Please note, we no longer recommend sending messages by parrot or carrier pigeon.)

Our Return Address:

Hot Tub Pirate / Pimco LLC
615 NJ HWY-35 N
Neptune, NJ 07753